TERMS OF PURCHASE Fronts by Sweden

Version 2021413


These purchase terms apply as an agreement between you as a buyer consumer and Laft Group AB with the website Fronts By Sweden, org.nr. 559048-1692, with address Himlabacken 11, 17078 SOLNA, e-mail: info@frontsbysweden.se, when you order products from the www.frontsbysweden.se website.


GENERAL

To be able to complete an order on the website, you must certify that you are over 18 years old. Fronts By Sweden agrees, according to Swedish law, not to accept credit card payments from persons under 18 years of age. Fronts By Sweden reserves the right to deny or change your order if you have entered false personal information, and / or have defaulted on debt. The website and all content is owned by Fronts By Sweden or its licensees. The content is protected by including intellectual property rights and market laws. Trademarks, trade names, product names, images, graphics, design, layout and information products, services and other content may not be copied or used without the written consent of Fronts By Sweden.


ORDERING AND APPROVAL OF TERMS OF PURCHASE

By clicking pay now, you agree to these terms of purchase for ordering our Products. You confirm the order of the Products you have placed in the shopping cart by clicking on the "Confirm purchase" button.

When ordering, you as the buyer assure that all the information you have provided is correct. From the time you pay, the purchase is confirmed. Fronts By Sweden only approves your order when payment has been made and approved. You then have an order that is manufactured to order, such as fronts, sides, lacquered tops and plinths.

After you have confirmed the purchase, Fronts By Sweden sends an order confirmation with the details of the purchase to the e-mail address you provided at checkout. Please note that it is therefore important that you enter the correct information when placing an order. Save the order confirmation to facilitate any contact with our customer support.


INTEGRITY AND SECURITY

When you shop on the website, we store some of your personal information so that you can complete your purchase. You have the right to request access to the information we have about you, and if any information is incorrect, you can have it changed or deleted. Fronts By Sweden also uses cookies to improve your user experience on the website. See also our Privacy Policy.


PRODUCTS

Fronts By Sweden product description is available on the website. All images on the website are for illustrative purposes only. Such illustrations cannot guarantee the reproduction of the products you receive, the exact appearance, function or origin of the product. Fronts By Sweden also delivers products in natural materials that over time can change appearance and / or feel patinated over time due to oxidation and / or normal use. This is a natural process of natural materials and not a reason for complaint.


PRICES

All prices for products stated on the website www@frontsbysweden.se are shown in SEK including VAT. The price does not include payment fees and shipping costs, which are added separately. Fronts By Sweden reserves the right to change the prices on the Website at any time and correct the prices after any errors have occurred.


Shipping

The price for shipping is presented at the checkout.


PAYMENT

Fronts by Sweden offers payment by credit card or direct invoice. Contractual work does not begin until payment has been received.


TERMS OF DELIVERY

Fronts by Sweden reserves the right to adapt subcontractors of freight in relation to the type of goods and place of destination the goods are to be delivered to


Products delivered to the delivery point.

Should Products not be picked up, Fronts By Sweden will charge you for the costs that arise in connection with the return. These costs consist of return shipping and the cost of storing them.

Home delivery

We offer you the opportunity to have your order delivered to your home. This means up to your gate if you live in an apartment, and up to your plot boundary if you live in a house. "Until" means as close to your gate or plot boundary as a truck can get. Should Products not be received for home delivery, they are sent back to our warehouse and for products received by the customer, they charge for the costs that arise in connection with the return.


Delivery times

For Products that are manufactured to order, such as fronts, sides, lacquered tops and plinths, are usually sent after 5-8 weeks or as specified on the website. Unforeseen problems or delays in the manufacture of your products can affect your delivery time. In addition to this, holiday periods can cause longer delivery times than those stated on the website. The delivery time for your products should always be seen as an estimate that indicates when your order will be delivered.


Transport damage

When you receive your delivery, you as a customer must immediately examine and check whether the packaging and / or the Product is damaged. If any transport damage is discovered on the packaging and / or the Product, this must be noted on the supplier's / delivery point's transport slip / notice directly. Any transport damage to packaging or product must be documented with photos, with packaging and without packaging, and communicated to the forwarder within 7 days of delivery.

Fronts By Sweden's liability towards you for any losses or damages that arise in connection with your order on the website, is limited to the total amount of your order. We are not responsible for indirect losses.


COMPLAINT

If you want to complain about a product due to errors, please let us know by e-mail: info@frontsbysweden.se

In the event of a complaint, we are responsible for the costs of any return shipping. Before sending the Product, make sure that your case has been received and approved by our customer support. In the event of return shipping due to a complaint, you are responsible for packing the Product so that it is not damaged during transport.


DELAYS

If the delivery is delayed from what has been promised, Fronts By Sweden will not reimburse any costs for lost earnings or compensation for hired external installation assistance. Fronts By Sweden does not take responsibility for any damage that has occurred as a result of an announced delivery time being exceeded.


RIGHT OF WITHDRAWAL

Consumers in the EU and EEA have a 14-day right of withdrawal for goods purchased online from the day the goods are delivered to the customer. Please note that this right of withdrawal only applies to consumers and when purchasing from the regular range. This means that you as a customer must pay attention to us at Fronts By Sweden that you regret your purchase within 14 days from the day you received delivery of goods. This does not apply to products where you as a customer have chosen your own unique color code of your chosen products or products that are specially adapted to your unique specification, ie your own measurements. Your right of withdrawal can be emailed to us at info @ frontsbysweden.see and clearly state that you regret your purchase, or use the standard document for exercising the right of withdrawal that the Swedish Consumer Agency has produced Fronts By Sweden will only refund you for the purchased Products, no costs in connection with shipping, transport and / or payment fees or other fees. In the event of a right of withdrawal, the purchase price will be refunded as soon as possible, but no later than 14 days after We have received your notification that you regret your purchase. Fronts By Sweden can withhold payment until we have received the goods, or if you have proved that the goods have been sent back to us. Refunds will be made to the source of the original purchase, unless otherwise agreed or problems arise. Upon return, the Buyer is obliged to compensate Fronts By Sweden for any reduction in value that has occurred during the examination of the Product, if the examination has been more extensive than necessary. However, the buyer has the right to check the condition of the Product upon delivery. Note that the return shipping when invoking the right of withdrawal is likely to be more expensive than the shipping you paid to get the goods home. This is because the purchase of individual freight services is significantly more expensive than large freight volumes. Should a damage occur in the event of such return shipping, it is from the shipping company you hire that you must claim the compensation. Therefore, find out which insurance terms apply to the shipping company you hire so that you know that you will receive full compensation in the event of damage. As all of our customized customers find it difficult to provide a cost schedule for returns and their costs. If you have questions regarding the possible cost of return shipping, please contact our customer support, info@fronstbysweden.se, who will do their best to provide you with an estimated cost of return shipping. As a buyer, you are responsible for the Product being returned in perfect condition. The product must be returned well packaged in the same packaging as it was delivered in or in an equivalent packaging (maximum one package). In the event of return shipping in the event of a right of withdrawal being claimed, you are responsible for packing the Product so that it is not damaged during transport. We reserve the right to refuse a return if any of the above conditions are not met. You are then responsible for the costs of return shipping, as well as any repackaging costs in the event of damaged packaging.


WARRANTY

Fronts By Sweden always strives to deliver the highest quality but makes no guarantees that the Products' design, quality, suitability or use conforms to your expectations and that we take full responsibility until the products, Fronts By Sweden have full liability until the ordered goods have reached the delivery address


CONSEQUENTIAL DAMAGES

Fronts By Sweden is not responsible for damages and any costs that arise in connection with the installation and use of our Products.

Fronts By Sweden is not responsible for damages and any costs that arise as a result of typos or outdated information on the Website.


FORCE MAJEURE

In the event of war, strikes, riots, disasters, sharp price changes in the world market, faults in electrical communications, telecommunications, data connections or other communications, as well as defective or non-delivery of goods from subcontractors, and similar events that lie outside Fronts By Sweden's control and foresight, Fronts By Sweden is released from its obligations to fulfill these terms of purchase under force majeure. If this happens, we will try to notify you.


APPLICABLE LAW AND DISPUTE RESOLUTION

These purchases and delivery terms must be regulated and constructed in accordance with Swedish law.As far as the law allows, disputes that arise as a result of, or in connection with these terms, or your use of the service shall be decided in accordance with Swedish law and by Swedish courts, except in cases where any disputes about the creation, interpretation or application of these terms or other relations between you as a customer and Fronts By Sweden, will finally be decided by a general court with Stockholm District Court as the first instance.


CHANGE OF TERMS

Fronts By Sweden reserves the right to make changes to these terms at any time. Should Fronts By Sweden make changes to these terms, we will notify you by posting the changes on the website. Change of terms applies from the time you accept the terms (in connection with purchases or visits to the website), or 30 days after we have informed you of the changes.


INVALIDITY

If the competent court, authority or arbitral tribunal finds that any provision of these Terms is invalid or unenforceable, the provision in question, and all other provisions, shall remain valid and enforceable to the extent permitted by applicable law. The provisions declared invalid or unenforceable will be replaced by relevant adequate legal guidance.

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