DELIVERY TERMS

Fronts by Sweden reserves the right to adapt subcontractors of freight in relation to the type of goods and place of destination the goods are to be delivered to.


Products delivered to the delivery point.

Should Products not be picked up, Fronts By Sweden will charge you for the costs that arise in connection with the return. These costs consist of return shipping and the cost of storing them.

Home delivery

We offer you the opportunity to have your order delivered to your home. This means up to your gate if you live in an apartment, and up to your plot boundary if you live in a house. "Until" means as close to your gate or plot boundary as a truck can get. Should Products not be received for home delivery, they are sent back to our warehouse and for products received by the customer, they charge for the costs that arise in connection with the return.


Delivery times

For Products that are manufactured to order, such as fronts, sides, lacquered tops and plinths, are usually sent after 5-8 weeks or as specified on the website. Unforeseen problems or delays in the manufacture of your products can affect your delivery time. In addition to this, holiday periods can cause longer delivery times than those stated on the website. The delivery time for your products should always be seen as an estimate that indicates when your order will be delivered.


Transport damage

When you receive your delivery, you as a customer must immediately examine and check whether the packaging and / or the Product is damaged. If any transport damage is discovered on the packaging and / or the Product, this must be noted on the supplier's / delivery point's transport slip / notice directly. Any transport damage to packaging or product must be documented with photos, with packaging and without packaging, and communicated to the forwarder within 7 days of delivery.

Fronts By Sweden's liability towards you for any losses or damages that arise in connection with your order on the website, is limited to the total amount of your order. We are not responsible for indirect losses.


COMPLAINT

If you want to complain about a product due to errors, please let us know by e-mail: info@frontsbysweden.se

In the event of a complaint, we are responsible for the costs of any return shipping. Before sending the Product, make sure that your case has been received and approved by our customer support. In the event of return shipping due to a complaint, you are responsible for packing the Product so that it is not damaged during transport